Frequently Asked Questions about the STAR CLOUD audio transcription service.
STAR is a cloud-based audio transcription service that automatically converts audio files into text. It's designed for accuracy, speed, and ease of use.
STAR currently supports .wav, .mp3, .mp4, .avi, .mov, .webm, .mpeg, .mkv, .m4a, and .zip. We are continually working to add support for more formats.
STAR utilises advanced speech recognition technology to achieve high transcription accuracy. Accuracy rates vary depending on audio quality, background noise, and speaker clarity. We offer editing tools to refine transcriptions.
Yes, data security is a top priority. STAR employs robust security measures, including encryption and access controls, to protect your audio files and transcriptions. Please refer to our Privacy Statement for detailed information.
Transcription time depends on the length of the audio file. Shorter files are processed much faster than longer ones. You'll receive an estimated processing time upon upload.
Currently, STAR supports English transcription. We are actively working to expand language support in the future.
Once you have created an account you can easily upload audio files through our web interface. Navigate to the Upload Page and click choose a file to upload.
Yes, STAR provides a user-friendly editor that allows you to review and edit your transcriptions. You can correct errors, add punctuation, and format the text as needed.
STAR offers a pay as you go pricing model. We also offer bespoke deployments for enterprise. Please visit our Pricing Page for more information.
You can contact our support team directly via the Bug Report Page.